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Accounting & Reporting

Senior Manager

EXLKPO

✓ Verified at sourcePosted 6d ago
Location
Kochi, Kerala
Experience
8+ yrs
Type
Full-time
Work mode
Not stated
Qualification
Not stated
Salary
Not disclosed by employer

This role owns the full accounts receivable cycle for the Insurance L&A segment, covering cash application, billing, collections and disputes. It pairs strategic oversight with leading an AR team and engaging senior stakeholders.

About this role

Senior Manager is a full-time Accounting & Reporting role at EXL, a KPO, based in Kochi. The posting asks for 8+ yrs of experience. FitRole found it on the employer's own careers site or job board and last confirmed it was live on 10 Nov 2026.

What you'll do

  • Run the end-to-end AR cycle, from cash application and invoicing through collections and dispute resolution.
  • Write, maintain and enforce AR policies, procedures and controls that align with corporate standards.
  • Track daily cash position, aging reports and KPIs to keep collections on schedule.
  • Coach and develop a team of AR analysts and coordinators, including performance feedback and career planning.
  • Work with Finance, Sales and Insurance Operations leaders to clear billing issues and refine processes.
  • Own escalated disputes, carrying root-cause analysis through to corrective action.

What they ask for

  • Bachelor's degree in Finance, Accounting, Business Administration or a related field.
  • At least 8 years of progressive accounts receivable experience, including 3 or more years in a leadership role.
  • Proven depth in cash application, billing, collections and dispute management within the insurance sector.
  • Working knowledge of ERP systems such as SAP or Oracle, plus strong analytical skills in advanced Excel and Power BI.
  • Familiarity with regulatory and compliance requirements affecting insurance finance.

Skills mentioned

SAP FICOOracleAdvanced ExcelPower BI
Full job description as posted

The Senior Manager – Accounts Receivable at exl Service.com (India) Private Limited will own the complete AR lifecycle for the Insurance L&A segment within the SGU_F&A Ops_F&A Operations > IMU_Insurance department. This role combines strategic oversight of cash application, billing, collection and dispute management with strong stakeholder communication and people‑leadership capabilities to ensure financial health and operational excellence.

Responsibilities

  • Oversee the full Accounts Receivable cycle, including cash application, invoicing, collections and dispute resolution.
  • Develop and enforce AR policies, procedures and controls aligned with corporate standards.
  • Monitor daily cash flow, aging reports and key performance indicators, driving timely collections.
  • Lead a team of AR analysts and coordinators, providing coaching, performance feedback and career development.
  • Collaborate with senior stakeholders across Finance, Sales, and Insurance Operations to resolve billing issues and improve processes.
  • Manage escalated customer disputes, ensuring root‑cause analysis and corrective actions.
  • Implement automation tools and process improvements to enhance efficiency and accuracy.
  • Prepare and present AR performance metrics and insights to senior management.
  • Ensure compliance with regulatory requirements and internal audit standards.
  • Drive continuous improvement initiatives and best practices across the AR function.

Qualifications

  • Bachelor’s degree in Finance, Accounting, Business Administration or related field; MBA preferred.
  • Minimum 8 years of progressive experience in Accounts Receivable, with at least 3 years in a leadership role.
  • Demonstrated expertise in cash application, billing, collections and dispute management within the insurance sector.
  • Strong analytical skills with proficiency in ERP systems (e.g., SAP, Oracle) and advanced Excel/Power BI.
  • Excellent communication and influencing skills to interact effectively with senior stakeholders.
  • Proven ability to lead, motivate and develop high‑performing teams.
  • Experience in process automation, RPA or digital transformation initiatives.
  • Solid understanding of regulatory and compliance requirements related to insurance finance.
  • Result‑oriented mindset with a track record of meeting or exceeding collection targets.
  • Ability to thrive in a fast‑paced, matrixed environment and manage multiple priorities.

How to apply

You apply on EXL's own careers page. FitRole never forwards your CV and never asks for fees.

Similar verified roles

Apply on EXL's site ↗