This back-office role owns the collection of outstanding invoices, keeping customer accounts accurate, and working with the finance team to protect cash flow and limit overdue balances and bad debt.
The employer hasn't shared the salary for this role.
What you'll do
- Monitor open invoices and follow up on overdue accounts to secure timely payment.
- Send payment reminders by email or phone, and issue account statements to customers when needed.
- Resolve billing disputes and discrepancies raised by customers.
- Post payments, adjustments, and write-offs to customer accounts, and keep a record of all collection-related communication.
- Prepare regular reports on collection status and aging accounts.
What you bring
- Graduate in Commerce.
- 4 to 6 years of experience in accounts receivable.
- Hands-on experience in collections within that accounts receivable background.
Full job description
Accounts Receivable (AR) - Collections role in the back office is responsible for managing and overseeing the collection of outstanding invoices, ensuring timely payments from customers, and maintaining accurate financial records. This position plays a critical role in the cash flow management of the company, working closely with the finance team to minimize overdue balances and reduce bad debt.
Responsibilities
Your tasks include monitoring and tracking outstanding invoices, sending payment reminders via email or phone, and generating and distributing account statements to customers as needed. You will follow up on overdue accounts to ensure timely payment and resolve disputes or discrepancies related to billing. Maintaining accurate records of all communications with customers regarding collections, updating customer accounts to reflect payments, adjustments, or write-offs, and preparing and submitting regular reports on collection status and aging accounts are also key aspects of your role.
Qualifications
Graduate Commerce 4-6 years in Accounts Receivable (Collections).
Source: original posting. FitRole summarises the employer's posting; the original is the final word on the role.