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Finance Operations

Lead Associate – Accounts Receivable

Title as posted: Lead Associate - Accounts Receivable (Vimannagar - Pune) Rotational Shifts - 5 Days WFO

WNS Global ServicesKPO

✓ Verified at sourcePosted 5d ago
Location
Pune, Maharashtra
Experience
2–5 yrs
Type
Full-time
Work mode
Not stated
Qualification
M.Com, B.Com
Salary
Not disclosed by employer

Responsible for delivering Order to Cash operations while ensuring compliance, accuracy, customer satisfaction and continuous improvement.

About this role

Lead Associate – Accounts Receivable is a full-time Finance Operations (P2P, O2C, R2R) role at WNS Global Services, a KPO, based in Pune. The posting asks for 2–5 yrs of experience and mentions M.Com, B.Com. FitRole found it on the employer's own careers site or job board and last confirmed it was live on 8 Nov 2026.

What you'll do

  • Purpose: Recruit high-quality candidates aligned to the SGFA/APAC Success Profile.
  • Handle complex OTC exceptions and escalations
  • Analyze ageing, disputes and reconciliation issues
  • Support client communication and reporting
  • Drive process improvement initiatives
  • Coach junior team members

What they ask for

  • OTC Domain
  • SAP
  • Reporting
  • Problem Solving
  • Stakeholder Management Behavioral Competencies
  • Customer Orientation
  • Accountability
  • Collaboration & Teamwork

Skills mentioned

SAP FICOReconciliation
Full job description as posted

Job Description

OTC Lead Associate / Analyst

Purpose: Recruit high-quality candidates aligned to the SGFA/APAC Success Profile.

Job Summary

Responsible for delivering Order to Cash operations while ensuring compliance, accuracy, customer satisfaction and continuous improvement.

Eligibility

Education: Graduate in Commerce

Experience: 2-5 years

Preferred Process

Experience Collections and Cash Application

Key Responsibilities

  • Handle complex OTC exceptions and escalations
  • Analyze ageing, disputes and reconciliation issues
  • Support client communication and reporting
  • Drive process improvement initiatives
  • Coach junior team members

Technical Skills

  • OTC Domain
  • SAP
  • Reporting
  • Problem Solving
  • Stakeholder Management Behavioral Competencies
  • Customer Orientation
  • Accountability
  • Collaboration & Teamwork
  • Analytical Thinking & Problem Solving
  • Communication Skills

a) Experienced in issue identification and resolution in the defined tasks pertaining to order to cash process

Collectors:

a) Voice calling

b) Dispute Management

c) Customers account Reconciliation Cash Applicators

a) Cash Application

b) Account reconciliation

c) Dispute Management

d) Voice Calling (mandatory)

e) Dr and Cr clarity

f) Equipped with accounting knowledgeg) SAP/ s4 Hana experience mandatory

h) Prior experience in Mozart is required

Qualifications

B.Com/ M.com/ MBA

Additional Information

How to apply

You apply on WNS Global Services's own careers page. FitRole never forwards your CV and never asks for fees.

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Apply on WNS Global Services's site ↗