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Accounting & Reporting

Senior Executive - Operation

EXLKPO

✓ Verified at sourcePosted 27d ago
Location
Chennai, Tamil Nadu
Experience
3–6 yrs
Type
Full-time
Work mode
Not stated
Qualification
Not stated
Salary
Not disclosed by employer

Qualifications: Graduation in any stream Excellent oral and written communication skills Telecommuter/Internet requirements, if applicable: High Speed internet connection at home, must be broadband Must understand and adhere with telecommuter policy Interact and probe the…

About this role

Senior Executive - Operation is a full-time Accounting & Reporting role at EXL, a KPO, based in Chennai. The posting asks for 3–6 yrs of experience. FitRole found it on the employer's own careers site or job board and last confirmed it was live on 3 Nov 2026.

What you'll do

  • Interact and probe the insurance representative to get the required status update and have the claim resolved
  • Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
  • Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
  • Review claims that have not been paid by insurance companies,
  • Check insurance information provided by patient if it is insufficient or unclear,
  • Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
  • Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
  • Post cash and write off the contractual adjustments accordingly while working on the accounts,

What they ask for

  • High Speed internet connection at home, must be broadband
  • Must understand and adhere with telecommuter policy
  • Qualifications: Graduation in any stream
  • Experience: BPO Experience - 3-6 years
  • US Healthcare AR experience preferred
  • Excellent oral and written communication skills

Good to have

  • Prior US healthcare accounts receivable experience.
Full job description as posted

Sr. Executive- AR caller:

Qualifications: Graduation in any stream

Experience: BPO Experience - 3-6 years

US Healthcare AR experience preferred

Communication Skill:

Excellent oral and written communication skills

Working Hours:

40 hours per week as Full-time employee

Shift time: 7:30 PM IST - 4:30 AM IST

Weekends Off

Telecommuter/Internet requirements, if applicable:

High Speed internet connection at home, must be broadband

Must understand and adhere with telecommuter policy

Responsibilities

  • Interact and probe the insurance representative to get the required status update and have the claim resolved
  • Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
  • Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
  • Review claims that have not been paid by insurance companies,
  • Check insurance information provided by patient if it is insufficient or unclear,
  • Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
  • Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
  • Post cash and write off the contractual adjustments accordingly while working on the accounts,
  • Meeting daily/weekly and monthly targets set for an individual

Qualifications

  • Qualifications: Graduation in any stream
  • Experience: BPO Experience - 3-6 years
  • US Healthcare AR experience preferred
  • Excellent oral and written communication skills

How to apply

You apply on EXL's own careers page. FitRole never forwards your CV and never asks for fees.

Similar verified roles

Apply on EXL's site ↗