FitFinance Operations
Accounts Receivable
Title as posted: PUN - REF114276Y_2026289994 - Accounts Receivable (DISPUTE - 3- 5 Years of Relevant Experience)
- Location
- Pune, Maharashtra
- Experience
- 3–5 yrs
- Type
- Full-time
- Work mode
- Not stated
- Qualification
- Not stated
- Salary
- Not disclosed by employer
This role owns customer short-payment (DZ) resolution for assigned lines of business and districts, combining SAP-based root-cause analysis with trend reporting aimed at preventing future short-payments. It also covers dispute handling and month-end AR activity.
About this role
Accounts Receivable is a full-time Finance Operations (P2P, O2C, R2R) role at WNS Global Services, a KPO, based in Pune. The posting asks for 3–5 yrs of experience. FitRole found it on the employer's own careers site or job board and last confirmed it was live on 11 Nov 2026.
What you'll do
- Investigate open short-payments (DZs) in SAP, determine root cause, and drive resolution with Sales, Operations, and Customer Service.
- Work through customer disputes on billing, pricing, short payments, or deductions, and record each outcome in the system for audit.
- Review historical data by customer, district, and reason code, then report trends and where to focus to lower the error rate.
- Monitor AR aging reports, flag overdue invoices, and start timely follow-ups.
- Support month-end AR close, including reconciliations, accruals, and aging analysis.
What they ask for
- Bachelor's degree.
Skills mentioned
Full job description as posted
Job Description
The Price Discrepancy Analyst is responsible for managing customer short-payments (DZs). A key function of this role is to identify trends for specific customers, districts, and reason codes and to drive the organization towards prevention of future DZs.
The Price Discrepancy Analyst will work with other departments (mainly Sales and Customer Service) to identify opportunities for improvement with the goal of billing customers correctly.
This role with also work closely with PLM, Credit, and Customers.
The Price Discrepancy Analysts will utilize extensive SAP research, reports, and data to work on open DZs and determining root cause. T
hey will also review historical data and report out to the organization what the trends are and where our focus needs to be to drive the error rate down.
Price Discrepancy Analysts are aligned by LOB and with specific districts. Monitor accounts receivable aging reports to identify overdue invoices and initiate timely follow-ups.
- Coordinate with Sales, Operations, and Customer Service teams to resolve disputes impacting payments Investigate and resolve customer disputes related to billing, pricing, short payments, or deductions.
- Document all disputes and resolutions in the system for audit and reference.
- Collaborate with Sales, Operations, and Customer Service teams to expedite dispute resolution.
- Track and report recurring issues to support process improvement initiatives Perform month-end AR closing activities, including reconciliations, accruals, and aging analysis
Qualifications
Prior work experience- 3- 5 years preferable
- Bachelor’s degree required
- Experience in SAP and MS Office is mandatory
- Prior work experience with utilizing analytical skills
- Ability to research customer short-payments and analyze data to determine root cause and trend analysis
- Excellent written and verbal communication skills
- Ability to work with multiple internal departments and customers
- Excellent communication, negotiation, and stakeholder management skills.
- Analytical mindset with attention to accuracy and detail
- Ability to meet tight deadlines and handle high-volume transactions.
- Exposure to shared services or multinational environments preferred
Additional Information
How to apply
You apply on WNS Global Services's own careers page. FitRole never forwards your CV and never asks for fees.
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