FitRole
Accounting & Reporting

Senior Executive - Operations

EXL · KPO
Chennai3–5 yrs
Verified on 23 Oct 2026 Posted Today

Qualifications: Science Graduates.

Experience3–5 yrs
LocationChennai
PostedToday

The employer hasn't shared the salary for this role.

What you'll do

  • Interact and probe the insurance representative to get the required status update and have the claim resolved
  • Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
  • Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
  • Review claims that have not been paid by insurance companies,
  • Check insurance information provided by patient if it is insufficient or unclear,
  • Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
  • Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
  • Post cash and write off the contractual adjustments accordingly while working on the accounts,

What you bring

  • High Speed internet connection at home, must be broadband
  • Must understand and adhere with telecommuter policy
  • Qualifications: Science Graduation
  • Experience: Should have 3 to 5 years in US Healthcare AR Calling
  • Should have knowledge on Surgery, ASC, Ortho, Neuro, and Pain Management.
  • Excellent oral and written communication skills
Full job description

Sr. Executive- AR caller:

Qualifications: Science Graduates.

Experience: 3 to 5 years in US Healthcare AR Calling

Communication Skill:

Excellent oral and written communication skills

Working Hours:

40 hours per week as Full-time employee

Shift time: 5:30 PM IST - 2:30 AM IST

Weekends Off

Telecommuter/Internet requirements, if applicable:

High Speed internet connection at home, must be broadband

Must understand and adhere with telecommuter policy

Responsibilities

  • Interact and probe the insurance representative to get the required status update and have the claim resolved
  • Ensure Daily Productivity targets are met at the required quality level on the assigned inventory,
  • Perform timely follow up on claims to avoid revenue loss, Prioritize the pending claims for calling from the aging bucket,
  • Review claims that have not been paid by insurance companies,
  • Check insurance information provided by patient if it is insufficient or unclear,
  • Follow the guidelines and applicable rules while calling insurance companies for confidentiality and HIPAA compliance,
  • Escalate difficult collection situations to management in a timely manner, Handling patients billing queries and updating their account information,
  • Post cash and write off the contractual adjustments accordingly while working on the accounts,
  • Meeting daily/weekly and monthly targets set for an individual
  • Should have knowledge on MCR LCD/NCD Guidelines and should know how to utilize the portal for LCD/NCD Guidelines for any CPT or Modifier.

Qualifications

  • Qualifications: Science Graduation
  • Experience: Should have 3 to 5 years in US Healthcare AR Calling
  • Should have knowledge on Surgery, ASC, Ortho, Neuro, and Pain Management.
  • Excellent oral and written communication skills

Source: original posting. FitRole summarises the employer's posting; the original is the final word on the role.