Delivery Leader-P2P

About Capgmeini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Capgemini in India comprises nearly 175,000 team members working across 13 locations: Bangalore, Bhubaneswar, Chennai, Coimbatore, Gandhinagar, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Salem and Tiruchirappalli.

About BSV

Business Services India is a global business line that maximizes our deep consulting, digital technology, and operational expertise to shape the future of business operations with intelligent automation in order to create outstanding value for our clients, for Capgemini, and for our people.

Capgemini’s Business Services has a proven reputation, documented industry and functional experience, comprehensive portfolio and collaborative engagement.

We are highly differentiated, so the world’s leading organizations trust us to dramatically improve their business performance and shareholder value.

Job Description

A Sr. Leadership role, driving business impact and securing the strategic goals and objectives for a key client or portfolio key clients of Capgemini Business Services.

As face of Capgemini Business Services for C-level client stakeholders, is expected to represent and secure our client’s brand with their customers, stakeholders, and investors (NPS, other customer experience programs). The key success factors of the role include building strong client partnerships, executing a strong delivery and transformation organization, managing to the contract and growth of the engagement.

The Opportunity

As an integral part of Capgemini’s Intelligent Finance and Accounting Operations (IFAO) Consulting, Drive large-scale, technology-enabled finance transformations by leading strategic delivery of automation solutions. Build trusted client relationships, orchestrate seamless transitions, and shape future-ready business operations through innovation and intelligent automation. So, He/She/They will need to demonstrate the ability to:

• Builds strategic client partnerships to drive transformation, growth, and long-term value.
• Leads complex, multi-regional Operational programs ensuring delivery excellence, risk control, and profitability.
• Drives continuous improvement and digital innovation to enhance operational capabilities and service offerings.
• Ensures high-quality delivery with a focus on business outcomes
• Be a confident, polished and fluent presenter frequently presenting to client management teams, to boards and to large audiences
• Lead the development and extension of products and services and know how to communicate and market them

Develops high-performing teams through strategic hiring, mentoring, and enhancement of capability.

Primary Skills

General Responsibilities / Accountabilities:

Lead strategic P2P transformation, drive operational excellence, and deliver high-impact finance solutions. Inspire teams, engage clients, and champion innovation across global procurement and payment operations. Be inspired to inspire our clients and people so He/She/They will also be expected to:

• Strategic Leadership & Business Growth
• Drive the strategic roadmap for the P2P function, aligning with enterprise-wide goals and digital finance transformation initiatives.
• Lead as a strategic thought leader in Finance & Accounting, driving transformative P2P initiatives, delivering impactful solutions, and influencing senior stakeholders to unlock business value and innovation.
• End-to-End P2P Delivery Oversight
• Oversee global P2P operations, ensuring client satisfaction, SLA/KPI adherence and strategic alignment with business and compliance objective.
• Drive KPI improvements in cost, accuracy, and service levels through close coordination with operations, ensuring compliance with audit, tax, and reporting standards.
• Team Leadership & Stakeholder Management
• Lead and empower a global P2P team, driving innovation, accountability, and continuous improvement.
• Foster strategic stakeholder partnerships to ensure alignment, collaboration, and delivery of key business outcomes.

Secondary Skills and Qualifications

Qualifications (Education/Experience/Certification):

• Master’s degree in accounting, Finance, or related field. Professional certifications like CA, CPA, CMA, or ACCA would be preferred.
• 18 plus years of relevant experience in accounting cycle with expertise with cost optimisation, including Minimum 10 years in a leadership or service delivery role within a global or shared services environment.
• Certifications such as PMP, Six Sigma, or CPA are advantageous; strong proficiency in ERP, SAP, Coupa, Ariba, or Oracle Cloud is essential.
• Strong knowledge of IFRS/GAAP, accounting cycle, intercompany accounting principles, and internal controls.
• Proficiency in ERP systems (e.g., SAP S4/HANA and reconciliation tools).
• Excellent analytical, communication, and leadership skills.
• Excellent stakeholder management skills with the ability to collaborate across global teams.
• Strong service delivery orientation with a focus on meeting deadlines and quality standards.
• Technology Awareness and adaptability to evolving financial systems and tools.